Last updated: 01.10.2025

At Ophelia Studio (“we”, “our”, “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.opheliastudio.com or interact with our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information you provide: such as your name, email address, phone number, or business details when you fill out our contact form, subscribe to our newsletter, or book services.
• Usage Data: including IP address, browser type, pages visited, time spent on site, and device information (collected through analytics tools).
• Cookies and Tracking Technologies: small files stored on your device to help us understand website traffic, improve user experience, and (with consent) support marketing campaigns.

2. How We Use Your Information

We process your data for the following purposes:

• To respond to inquiries and provide our services
• To manage client relationships and communications
• To improve website performance and user experience
• To send newsletters or marketing updates (only if you have opted in)
• To comply with legal obligations

3. Legal Basis for Processing (GDPR)

We process your data under the following legal bases:

• Consent – when you subscribe to newsletters or accept cookies
• Contract – when providing services you have requested
• Legitimate interest – for website analytics and communication with existing clients
• Legal obligation – to comply with applicable laws

4. Data Sharing

We do not sell your personal data. We may share data with trusted third parties such as:

• Website hosting providers
• Email and communication tools
• Analytics services (e.g., Google Analytics)
• Marketing platforms (if you consented to cookies/ads)

All third-party providers are GDPR-compliant.

5. Data Retention

We keep your personal data only as long as necessary:

• Contact details: for as long as we maintain our business relationship
• Marketing data: until you unsubscribe
• Analytics data: as defined by our analytics provider (usually 14–26 months)

6. Your Rights (under GDPR)

You have the right to:

• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Withdraw consent at any time
• Request data portability
• Lodge a complaint with your local Data Protection Authority

To exercise your rights, please contact us at: hi@opheliastudio.com

7. Cookies & Tracking

When you visit our site, we may use cookies to:

• Ensure website functionality (essential cookies)
• Measure traffic and performance (analytics cookies)
• Personalize content or ads (marketing cookies – only if you consent)

You can manage or withdraw your cookie consent at any time via our cookie banner or your browser settings.

8. Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Email: hi@opheliastudio.com
Website: www.opheliastudio.com